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Open VORIK, choose the mobility service available for your journey, provide your pickup and destination information, review the information shown and continue with the booking flow.

VORIK can present different mobility options according to availability and local operating conditions. The service description displayed during booking indicates the applicable journey type.

When an estimate is available, VORIK displays pricing information before confirmation. Actual pricing may depend on the selected service, route, availability and applicable pricing conditions.

Cancellation options depend on the current stage of the booking. Use the cancellation action shown in the trip interface. Applicable cancellation conditions are displayed or governed by VORIK cancellation policy.

When real-time tracking is available for the active trip, VORIK displays the relevant trip and driver location information in the application.

Use the communication options made available in the active booking or trip interface. For privacy and safety, use VORIK-supported communication channels whenever possible.

Advance-booking availability depends on the service and city. If scheduling is supported, the option will appear in the booking flow.

Multi-stop support depends on the selected mobility service and current application capabilities. Follow the options displayed during booking.

VORIK provides access to eligible vehicle listings published through its vehicle and partner ecosystem. Availability and rental conditions are shown for the relevant vehicle or offer.

Service availability is determined by supported cities, service areas and available mobility providers. Check the application or VORIK city information for current availability.

Before confirming a ride, VORIK may display an estimated fare based on the information available at the time of the request, including the pickup location, destination, estimated distance, expected travel conditions and the selected service option. The amount shown is an estimate and may change if the trip details change, for example when the destination is modified, additional stops are added, the actual route differs significantly from the initial estimate, or other applicable pricing conditions change. Always review the fare information displayed in the app before confirming your ride.

Start the driver onboarding journey from VORIK’s driver area. You will be guided through the information and verification steps required for the activities you intend to provide.

Required documents can vary according to activity type, vehicle, jurisdiction and verification status. The onboarding interface displays the documents currently required for your situation.

Verification time depends on the completeness and validity of submitted information and on any review that may be required. You can follow your onboarding status in the driver interface.

Vehicle access and eligibility depend on the driver’s operating arrangement and VORIK’s supported vehicle workflows. A driver may use an eligible vehicle associated with the appropriate owner or fleet relationship.

Use the availability controls provided in the VORIK Driver experience. Only use availability mode when you are ready and legally able to accept supported mobility requests.

Eligible and available drivers may receive mobility requests through the VORIK Driver workflow according to service area, vehicle eligibility and dispatch conditions.

Use the actions presented with the request. The effects of accepting, declining or allowing an offer to expire depend on the applicable dispatch and platform rules.

Location can be required for service-area checks, dispatch, navigation, trip progress and safety-related functions. Device permissions must be configured correctly for location-dependent features.

Use the VORIK Help Center and the support channels available from the driver experience. For safety-critical situations, follow the emergency guidance shown by VORIK.

Review any notice displayed in your driver account and follow the requested verification or support process. Restrictions can require additional information or administrative review.

Use the vehicle-owner or partner vehicle submission flow, enter the requested vehicle information and complete the applicable eligibility and verification steps.

Eligibility depends on the intended use case, vehicle information, condition, required documents and any applicable service-tier or regulatory requirements.

Vehicle publication and verification may require clear, current photos. Follow the photo requirements displayed in the vehicle submission workflow.

VORIK supports structured relationships between vehicles, owners, drivers and fleets where applicable. The vehicle and driver must satisfy the relevant eligibility and assignment requirements.

Availability controls depend on the vehicle use case. Use the owner or partner interface associated with the relevant vehicle activity.

A vehicle may remain pending while information, photos, documents, ownership data or service eligibility are being reviewed.

Use the relevant vehicle-management interface where editing is available. Certain verified or sensitive fields may require a new review after modification.

Vehicle deactivation or removal depends on current assignments, bookings and operational status. Use the available management action or contact support when an active obligation prevents immediate removal.

Use VORIK’s Fleet & Business partnership channel and provide information about your organisation, vehicles and intended operating model. VORIK can then determine the appropriate onboarding path.

Fleet workflows are intended to support structured management of multiple eligible vehicles and their operational relationships.

Where enabled, fleet operations can associate eligible drivers with fleet vehicles and supported activities according to VORIK’s assignment and qualification rules.

VORIK includes business and partnership pathways intended for organisations with recurring or structured mobility needs. Contact VORIK to discuss the appropriate setup.

Use the Fleet & Business or Contact page and identify your organisation and intended mobility activity so the request can be routed appropriately.

No. Vehicle and operational eligibility can require verification even when the vehicle belongs to a fleet or business partner.

Available payment methods depend on the service, market and currently enabled payment integrations. The applicable options are displayed during the relevant transaction flow.

Pricing can consider the selected service, route, distance, time, service area, availability and applicable pricing rules. The information shown before confirmation is the relevant reference for that booking.

Driver earnings depend on completed eligible activity and the commercial, commission and settlement rules applicable to that activity. The driver interface should be used as the operational reference.

Possible owner revenue depends on the vehicle use case, availability, eligible activity and applicable commercial arrangements. VORIK does not guarantee a fixed level of earnings.

Do not repeatedly submit the same transaction without checking its status. Review the payment state in VORIK and contact support if the outcome remains unclear.

Refund eligibility depends on the transaction, service status and applicable cancellation or refund policy. Confirm the transaction reference when contacting support.

When receipt or transaction-history functionality is available, use the relevant booking, payment or history screen. Support can assist with identifiable transactions.

If there is an immediate threat to life or safety, contact the appropriate local emergency services first. Use VORIK’s emergency or incident-reporting functions when it is safe to do so.

Use the Report an Issue or Safety pathway and provide the trip, account or vehicle information necessary to identify the event.

Use the lost-item or support process as soon as possible and provide the relevant trip information. Do not publish sensitive personal information publicly.

Use the safety-reporting channel and identify the trip whenever possible. For immediate danger, prioritise local emergency assistance.

VORIK processes information needed to operate and support platform services according to its Privacy Policy and applicable data-protection requirements.

Prioritise personal safety and appropriate emergency services. When safe, report the incident through VORIK with the relevant trip and vehicle details so the platform record can be reviewed.

VORIK Client for Android is available through the official Google Play link provided on the VORIK website.

VORIK Driver for Android is available through the official Google Play link provided on the VORIK website.

VORIK is currently promoting its Android applications. An official iPhone download should only be used when VORIK publishes an App Store release.

Use the registration flow on the website or supported VORIK application and provide the information requested for your account type.

Use the password-recovery option from the login page and follow the verification instructions presented by VORIK.

Use account settings if the change option is available. Because phone numbers can be security identifiers, some changes may require verification or support assistance.

Check that device location is enabled, VORIK has the required permission, internet access is available and battery-saving restrictions are not blocking location updates.

Check application notification permissions, internet connectivity and device power-management settings. Also verify that the relevant VORIK account is active on the device.

Use any account-deletion option made available in the application or contact VORIK support. Certain records may need to be retained where required for legitimate operational, legal or security purposes.

Use the Help Center, Contact page or the support pathway associated with your VORIK account or active service.

It is VORIK’s growth pathway for eligible participants who introduce users, drivers, partners or other supported participants according to the programme rules in force.

Use the Referral & Affiliate Program page and follow the registration or participation process made available for your account type.

When referral functionality is enabled for your account, VORIK provides the relevant referral identifier or sharing pathway in the applicable account experience.

Eligibility and reward calculations depend on the programme rules, qualified events and applicable incentive configuration. VORIK does not treat a referral alone as automatically payable.

When tracking is enabled for your participant type, use the referral area of your VORIK account to review the statuses made available by the platform.

Referral eligibility is governed by programme rules and anti-abuse controls. Self-referrals or artificial qualification attempts may be rejected.

Use the Investors & Strategic Partners page or VORIK Contact page and clearly identify the organisation, investment or partnership context and appropriate contact details.

Potential partnerships can involve mobility operations, technology, distribution, fleets, business mobility, payments or other capabilities relevant to VORIK’s platform. Each proposal is evaluated individually.

The Help Center should not be interpreted as an offer of securities or a public investment solicitation. Any formal investment opportunity, if applicable, must be handled through the appropriate legal and institutional process.

Qualified institutional discussions can be handled through VORIK’s strategic partnership channel. Confidential or non-public information should only be shared through an authorised process.

Use VORIK’s strategic-partner or contact channel and include a concise description of your organisation, proposal, geography and intended collaboration.